跨文化商务交际是高等英语专业的核心课程之一,旨在帮助学生解决跨文化交际中因文化差异产生的问题,培养具有跨文化交际理论基础和实践能力的应用型人才,课程内容涵盖跨文化交际的本质、多样性、障碍、沟通桥梁以及跨文化商务礼仪和商务谈判。通过理论讲解和案例分析相结合的方式,启发学生思考,提高分析和解决问题的能力,增强跨文化商务交际的能力。
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Syllabus
- Part1 The nature of intercultural communication
- 1.1 Culture
- 1.2 Communication
- 1.3 Intercultural Communication
- Part2 Understanding cultural diversity
- 2.1.1 Individualism vs. Collectivism
- 2.1.2 Power Distance
- 2.1.3 Uncertainty Avoidance-Masculine & Feminine
- 2.1.4 Long & Short Term Orientation Indulgence&Restraint
- 2.2 Cultural Context Mode
- 2.3.1 Kluckhohn & Strobeck's Value Orientations
- 2.3.2 Person&Nature Orientation-Social Relationship
- 2.3.3 Sense of Time/Activity
- Part3 Cultural barriers and bridges
- 3.1 Ethnocentrism
- 3.2 Stereotyping
- 3.3 Prejudice
- 3.4 Culture Shock
- 3.5 Intercultural Adaptation
- Part4 Intercultural business etiguette
- 4.1 Intercultural Business Etiquette
- 4.2 Business Image Etiquette
- 4.3 Business Etiquette in Business Activities
- 4.4 Business Dining Etiquette
- 4.5 International Business Etiquette in Different Countries
- 期末考试
Taught by
LanZhou University of Finance and Economics