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VDCI

Effective Business Writing

via VDCI

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Overview

Strengthen your writing skills and take your business communication to the next level in this comprehensive course. You'll learn how to craft effective emails, make announcements, deliver bad news with tact, write polished formal business letters, and put together persuasive business proposals.

Syllabus

Writing Effective Business Communication

  • Write Strong Sentences
  • Organize Your Content
  • Analyze Your Audience

Writing Email and Other Electronic Communication

  • Write an Email
  • Write Instant Messages and Text Messages

Writing Common Business Documents

  • Write an Internal Announcement
  • Write a Routine Request
  • Write a Response to Routine Requests
  • Write a Complaint
  • Write a Positive Response to Customer Complaints
  • Write Bad-News Messages

Writing a Business Letter

  • Write a Business Letter
  • Write a Thank-You Letter

Writing Business Proposals

  • Persuade Your Audience
  • Write an Executive Summary
  • Use Visuals

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