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Macquarie University

Online teaching: Using Zoom to connect with learners

Macquarie University via Coursera

Overview

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Zoom is the platform millions of educators use for live online teaching — but using it well takes more than knowing the basics. This course gives teachers and trainers a complete foundation for designing and delivering effective synchronous Zoom classes. You'll begin by selecting the right Zoom plan and configuring audio, video, and profile settings for your teaching environment. You'll then set up a safe, accessible virtual classroom by applying privacy, security, and accessibility controls suited to your learners. From there, you'll explore the engagement tools that keep learners active: polls, chat, breakout rooms, screen sharing, and annotations. A dedicated module on Zoom fatigue helps you understand why learners disengage and what you can do about it. You'll finish by integrating everything you've learned into a structured lesson plan and written facilitation guide — a practical, portfolio-ready artefact you can apply directly in your own teaching context. This course suits teachers, trainers, and educators at any level who deliver or plan to deliver live online sessions. No prior experience with Zoom or virtual teaching is required.

Syllabus

  • Configure Zoom Settings for Education
    • This module helps you set up your virtual classroom. You will learn about Zoom licenses, resources, and essential controls for education. By the end, you will configure Zoom settings for an online learning environment. Tip: Review Zoom's official support pages for additional context.
  • Prepare Your Virtual Classroom on Zoom
    • This module focuses on creating a safe, supportive virtual space. You will explore privacy, security, and accessibility settings in Zoom for education. By the end, you will confidently configure your virtual class for learner safety and appropriateness. Tip: Consider your specific learner group's needs when reviewing settings.
  • Zoom Tools for Learner Engagement
    • This module addresses Zoom fatigue. You will learn techniques to prevent it and explore four key Zoom functions for increased learner interaction. By the end, you will identify strategies and tools to reduce Zoom fatigue in your virtual lessons. Tip: Actively participate in the interactive exercises to experience the techniques firsthand.
  • Create Engaging Online Lessons
    • Build your technical confidence with Zoom tools for engagement and collaboration. We will cover polls, chat, reactions, whiteboard, screen sharing, and breakout rooms. By the end, you will use these tools to foster learner connection and reduce perceived distance. Tip: Practice each tool in a simulated environment to gain proficiency.
  • Zoom Lesson Plans and App Integration
    • You have learned many Zoom tools. This module focuses on strategically selecting and using them to create engaging, interactive lessons. By the end, you will design an online lesson plan using Zoom, tailored to your learners and lesson purpose. Tip: Start outlining your lesson plan early to integrate tools effectively.

Taught by

A/Professor Iain Hay, Billy Bruce and Jada Bennett

Reviews

4.0 rating, based on 1 Class Central review

4.8 rating at Coursera based on 77 ratings

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  • Anonymous
    I didn’t like how I couldn’t join but you know it’s fine I didn’t have to do any work today, so I just sat my ass down in bed

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