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Udemy

Winning Communication Skills for Telephone, Conference Calls

via Udemy

Overview

Improve Communication Skills - Use the Telephone Effectively! Avoid Phone Etiquette Blunders that Annoy

What you'll learn:
  • Communicate effectively using the phone with clients, customers, colleagues and bosses
  • Avoid telephone blunders that strike others as rude and unprofessional
  • Speak effectively on business conference calls
  • Present confidently on Skype and FaceTime calls
  • Use the telephone effectively in all aspects of business life
  • Selling with stories
  • Virtual sales presentatons
  • Remote selling
  • Pitching yourself
  • Communicating to drive change
  • Building a business case/proposal over the phone
  • Presenting like a CEO
  • Win Communication skills for telephone and conference calls

Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled withendless emails and social media posts, the live human voice remains a singular power.

Are you and members of your team using the telephone for maximum businesssuccess?

Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?

Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?

This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and businesssuccesses with customers, clients, prospects, colleagues, investors,and bosses.

What will students achieve or be able to do after taking thiscourse?

  • Communicate effectively using the phone with clients, customers, colleagues and bosses

  • Avoid telephone blunders that strike others as rude and unprofessional

  • Speak effectively on business conference calls

  • Present confidently on Skype and FaceTime calls

  • Use the telephone effectively in all aspects of business life

Here is what Udemy students say about this course:

"The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before." Princess Sello

"Nice course and advices keep going TJ ur amazing" Oussama Khaldi

Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstratingcommunication skills.If you are looking for a course with lots of animation, slides,special effects, slick edits, and robotic voices, this course is not for you.

Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!

Syllabus

  • Setting Groundwork for Telephone Communication Success
  • Can You Hear Me Now?
  • Answering and Talking on the Phone like a Pro
  • Voicemail Can Be Your Best Friend
  • Final Telephone Success Tips
  • You Can Be a Communication Skills Master
  • Customer Communication Skills For Your Consumer Life
  • Accomplish Exactly What You Want With Assertive, Persuasive Communication
  • A Few More Communication Fundamentals and You will Be Ready for Anything...
  • If You are in A Hurry and Only Have 1 Hour, Start Here
  • Speaking Skills for Kids (and their parents)
  • Business Communication Skills for Job Interviews
  • Workplace Communication: You Can Speak Up at Meetings!
  • Workplace Communication: Effectively Deliver Criticism - Business Communication
  • Listening Skills: The Ultimate Business Communication Soft Skill for Leaders
  • Eliminate Verbal Tics, Uh, Um, Er, Ya Know
  • Body Language in the Workplace
  • Using Your Voice As a Communications Tool
  • Communication Skills for Introducing Yourself
  • Telephone Business Communication Skills
  • Assertiveness: You Can Be A More Assertive Communicator
  • Business Communication With Your Boss - How To Ask for a Raise
  • Business Communication - Deliver the Perfect Elevator Pitch
  • Storytelling - The MOST Important Communicative Skill
  • Use PowerPoint for Business Communication, Not As A Sleep Aid
  • Be Persuasive! Using Your Communication Skills to Persuade
  • One-On-One Communication Skills
  • Business Communication Skills for Team Presentations
  • Communication Skills for Technology Presentations
  • Financial Business Communication Skills
  • Sales Presentation Communication Skills for Business
  • Investor Pitching Presentation Skills
  • Communication Skills for Speaking to Large Audiences
  • Communication Skills for Speaking to Foreign Audiences
  • How to Use a TelePrompTer Effectively
  • Communication Skills for Making Simple Talk Head Videos
  • Communication Skills for the Media - Media Training
  • TED Talk: You Can Deliver a TED Talk Quality Presentation
  • How to Deliver a Wedding Speech
  • Communication Skills: Give a Great Acceptance Speech
  • How to Be a Motivational Speaker
  • Giving a Retirement Speech
  • How to Deliver a Eulogy
  • Just for Beginners
  • Frequently Asked Questions About Communication Skills
  • Course Update
  • Conclusion - Telephone Mastery Is Yours
  • New Extra Course - Video Conferencing Zoom Skype WebEX Tech Presentation Skills
  • AI and Automation in Business Communication
  • Hybrid Work and Digital Collaboration Strategies

Taught by

TJ Walker

Reviews

4.3 rating at Udemy based on 2945 ratings

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