What you'll learn:
- Communicate effectively using the phone with clients, customers, colleagues and bosses
- Avoid telephone blunders that strike others as rude and unprofessional
- Speak effectively on business conference calls
- Present confidently on Skype and FaceTime calls
- Use the telephone effectively in all aspects of business life
- Selling with stories
- Virtual sales presentatons
- Remote selling
- Pitching yourself
- Communicating to drive change
- Building a business case/proposal over the phone
- Presenting like a CEO
- Win Communication skills for telephone and conference calls
There’s a new participant on almost every business call you make now. It never speaks, never introduces itself, and quietly writes down every word you say, then hands a summary to people who were never even on the call. It’s the AI notetaker, and it has changed phone and conference-call communication more than anything since the invention of voicemail.
This course has just been rebuilt around that change.
You’ll start with a brand-new lead section on winning calls in the age of AI: how to speak so the transcript represents you, how to make the automated summary capture exactly what you meant, how to get every commitment on the record, and what you should never say on a call that’s recorded forever. Then you get the complete, time-tested library that’s helped tens of thousands of professionals communicate like pros: phone etiquette, conference calls, voicemail, Zoom and video meetings, listening skills, and sounding your very best every time.
The live human voice is still your single most powerful business tool. In a world drowning in email, automated messages, and AI-generated everything, the person who can pick up the phone and connect, clearly, warmly, and on the record wins.
What you’ll be able to do:
Communicate effectively by phone with clients, customers, colleagues, and bosses
Work confidently alongside AI notetakers, transcripts, and meeting summaries
Speak so the written record makes you look prepared, clear, and reliable
Run winning conference calls and look your best on Zoom and video
Avoid the telephone blunders that strike others as rude or unprofessional
Please note: this is a real course taught by a real person actually speaking and demonstrating these skills. If you want animation or slick edits, this isn’t the course for you, which is rather the point.
Your instructor is TJ Walker, who has coached Presidents, Prime Ministers, Nobel Peace Prize winners, and Fortune 500 leaders, authored the USA Today #1 bestseller Secrets to Foolproof Presentations, and made more than 1,000 media appearances.
Enroll now and start winning every call, human and on the record.
