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Udemy

Root Cause Analysis: A Leader's Guide to Problem Solving

via Udemy

Overview

Structured problem solving for leaders: 8D method, corrective actions, and practical root cause tools

What you'll learn:
  • What is a problem?
  • What are some popular problem solving methodologies?
  • What is the 8D method?
  • How to step through an 8D Corrective Action Report
  • Keys to understanding each of the disciples
  • Access to 8D templates that they can download and adapt to their own purposes

In manufacturing, quality, and operations, recurring problems don’t just waste time—they drain profits, frustrate teams, and damage customer trust. Too often, “solutions” stop at blaming operator error or adding more training. But those fixes only scratch the surface.

This course shows you how to move beyond surface-level fixes by mastering Root Cause Analysis (RCA) and the 8D Problem Solving method—the same structured approach adopted by global leaders in automotive, aerospace, and beyond.

Whether you’re a quality engineer, production manager, supervisor, or operations leader, this course will give you the tools to identify true causes, eliminate defects, and prevent problems from coming back.

What You’ll Learn:

  • The 8 Disciplines (8D) of Problem Solving: A proven step-by-step framework

  • Root Cause Analysis techniques to uncover what’s really driving defects

  • How to separate symptoms from causes so you stop treating the wrong problem

  • Short- and long-term corrective actions that actually work

  • Prevention strategies to make solutions stick and reduce future risk

  • Team-based problem solving that creates ownership and lasting results

Practical Tools You’ll Get:

  • Downloadable 8D templates you can adapt for your organization

  • Case study practice to apply methods to real-world problems

  • Clear explanations—no jargon, no fluff

  • Step-by-step guidance you can apply immediately in your workplace

Why This Course Works:

  • Designed specifically for engineering, quality, manufacturing, and operations professionals

  • Concise, practical lessons you can finish in an afternoon or evening

  • Proven methods used by thousands of companies worldwide

  • LIFETIME ACCESS so you can refresh your skills whenever you need them

  • Access to an instructor with 30+ years of hands-on industry experience

What Professionals Are Saying:

“Very interesting course. As a beginner I learned a lot of root cause analysis.” – Maxine W.
“Informative high-level class to refresh old knowledge and learn terminology to speak intelligently.” – Greg F.
“The course is short but very informative and relatable, I highly recommend.” – Kenneth M.

This course is ideal for:

  • Quality Engineers and Technicians

  • Manufacturing and Process Engineers

  • Production Supervisors and Managers

  • Operations and Continuous Improvement Professionals

If you’re responsible for solving problems—or leading teams that do—this course will sharpen your skills and give you a structured method that works.

Take the Next Step.

Stop chasing symptoms. Start solving root causes. With the 8D Problem Solving method, you’ll reduce defects, improve processes, and lead your teams to lasting results.

Enroll today and take the first step toward mastering problem solving in engineering, quality, and operations.

Syllabus

  • Introduction

Taught by

Ray Harkins, The Manufacturing Academy and Michael J. Vella

Reviews

4.6 rating at Udemy based on 980 ratings

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