What you'll learn:
- KPIs VS Metrics
- Leading and lagging KPIs
- Balanced scorecard model
- OKR Objective key results
Project Management Expert: Metrics and Key Performance Indicators or KPIs
If you have ever seen the cockpit of an airplane, you have seen that it is filled with bits of information. Each bit of information tells the pilots something about the state of the plane, the status of the journey, or the external environment. Some of this information is vital for the safe trip. And some of it is less vital. KPIs or Key Performance Indicators, can be compared to the very vital pieces of information that pilots rely on for a safe trip to their destination. This course equips you with all the necessary basics about key performance indicators or KPIs. In concrete terms you will learn the following:
The difference between KPIs and metrics
Lagging versus leading KPIs
OKR or Objective Key Results
Balanced scorecard model
Symptom KPIs versus root KPIs
SIXSIGMAACADEMYAMSTERDAM
The training is being offered by Six Sigma Academy Amsterdam or SSAA, a well established training institute that was set up by a team of international university lecturers from Holland. The aim was to make academic quality education more accessible, more affordable and more engaging while at the same time offering more efficiency.
On behalf of our team, we wish you a lot of fun with this course.
