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Udemy

Leading with Business Metrics

via Udemy

Overview

Understanding and Using Key Performance Indicators (KPI's) to Steer Your Organization

What you'll learn:
  • The purpose of business metrics
  • How Key Performance Indicators (KPI's) monitor your organization's performance
  • Basic business definitions
  • Common business problems that can be monitors with business metrics
  • Typical manufacturing organizational structure
  • Examples of business metrics from 6 majors areas of manufacturing
  • Examples of KPI "dashboards"
  • Downloadable Excel worksheets that you can adapt to your own organization

"If you can’t measure it, you can’t improve it." – Peter Drucker

Manufacturing and quality professionals are used to measuring the parts and products they produce—but what about the processes around them? All too often, key management and business processes go unmeasured, leaving valuable opportunities for improvement on the table.

Leading with Business Metrics is your step-by-step guide to developing a simple, effective system for tracking and improving your organization’s performance. By measuring your business processes, you’ll uncover actionable insights that drive real improvement.

In this course, you’ll learn how to:

  • Understand core business objectives and terminology

  • Navigate a typical manufacturing organizational structure

  • Identify critical business metrics across six key areas:
    Top Management, Purchasing, Operations, Plant Management, Materials, and Quality

  • Formulate and chart Key Performance Indicators (KPIs) using Microsoft Excel (Excel templates included)

  • Build clear, user-friendly dashboards to monitor your metrics over time

  • Apply your learning through a hands-on case study with real-world calculations

Whether you're a frontline supervisor, quality engineer, or plant manager, this course will help you understand your business more deeply—and lead it toward measurable, lasting results.

Enroll today and get:

  • Expert instruction from a seasoned manufacturing management professional

  • Lifetime access to all videos and downloadable resources

  • Direct messaging access to the instructor through the Udemy platform

This course delivers high-impact value at a price anyone can afford. You have nothing to lose—and only insight to gain.

Sign up now and start leading with metrics.

Syllabus

  • Introduction

Taught by

Ray Harkins, The Manufacturing Academy and Michael J. Vella

Reviews

4.5 rating at Udemy based on 3029 ratings

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