What you'll learn:
- Master Jira administration: user management, permissions, roles, and project settings for enterprise-level Jira instances
- Write advanced JQL (Jira Query Language) queries to search, filter, and automate tasks like a Jira power user
- Design and implement custom Jira workflows, automation rules, and advanced configurations for real-world scenarios
- Understand Jira permissions, security schemes, and role management to control access and maintain data security
- Troubleshoot common Jira issues, optimize performance, and learn life hacks to save hours of administrative work
- Configure custom fields, screens, and issue types to match your organization's unique project management needs
- Navigate and evaluate Jira plugins, add-ons, and third-party integrations to extend Jira functionality
- Set up and manage multiple Jira projects with different workflows, permissions, and configurations
- Apply advanced Jira best practices learned from managing one of the world's largest Jira instances
- Become a sought-after Jira administrator with skills to transform inefficient setups into productive systems
Most companies don't have a Jira problem, they have a Jira administration problem.
The difference between a frustrating Jira instance and one that teams genuinely enjoy using almost always comes down to how it's designed and maintained. In this course, you'll learn how experienced Jira administrators build scalable, efficient, and user-friendly Jira environments that support the business instead of slowing it down.
Become the Jira Administrator Everyone Wants on Their Team
Jira is one of the most powerful project management platforms available today, but only when it's configured correctly.
Poor workflows, confusing permissions, messy projects, and inefficient processes can quickly turn Jira into a tool that everyone complains about. A well-designed Jira instance, on the other hand, can dramatically improve productivity, transparency, and collaboration across an organization.
This course teaches you how to build exactly that.
Completely updated for 2026, this course reflects the latest Jira Cloud interface and current administration best practices while focusing on the concepts that remain valuable even as Jira continues to evolve.
Whether you're preparing for a Jira Administrator role, managing Jira for your team, or simply want to understand how Jira works behind the scenes, this course will help you develop practical, real-world administration skills.
What You'll Learn
By the end of this course you'll be able to:
- Configure Jira projects from an administrator's perspective
- Design scalable workflows for real teams
- Manage users, groups, roles and permission schemes
- Configure issue types, screens, fields and field configurations
- Master advanced JQL for reporting, dashboards and administration
- Build powerful Jira Automation rules
- Configure notifications, security and project settings
- Understand timelines, reports and planning tools
- Work confidently with workflows, validators, conditions and post functions
- Explore Marketplace apps and integrations
- Troubleshoot common Jira administration problems
- Apply Jira administration best practices used in large organizations
Why This Course Is Different
This isn't a collection of isolated Jira features.
Instead, you'll learn how experienced Jira administrators actually think when designing and maintaining Jira for growing organizations.
Throughout the course you'll build a complete Jira environment step by step, learning not only how to configure Jira, but also why certain approaches work better than others.
You'll also learn how to keep Jira simple, scalable, and easy for teams to use, avoiding many of the mistakes that make Jira difficult to maintain over time.
Learn From Real Enterprise Experience
I'm Masha Ostroumova, Enterprise Agile Coach and Jira expert.
I've spent over 10 years working with Jira, including 4 years as a Jira Super Admin supporting one of the largest Jira instances in the world.
During my career I've helped organizations improve their Agile ways of working, design scalable Jira environments, and train thousands of professionals worldwide.
Today more than 24,000 students have already joined this course.
Everything you'll learn comes from real projects, not theoretical examples.
Hands-On From Start to Finish
This course is designed to be practical.
You'll set up your own Jira Cloud environment and follow along with every lesson while building and configuring Jira yourself.
Rather than memorizing menus, you'll understand how Jira administration works and gain the confidence to solve real-world problems independently.
Updated for 2026
This course has been fully re-recorded and updated in 2026 to match the latest Jira Cloud experience.
While Atlassian continuously changes the interface, this course focuses on the administration concepts, design principles, and best practices that remain valuable regardless of future UI updates.
