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Udemy

Hotel management for beginners

via Udemy

Overview

Learn what a hotel is, how it operates and become a better hotel manager

What you'll learn:
  • What is a hotel
  • What rooms does a hotel offer
  • How to classify a hotel
  • Basic terminology
  • Basic understanding of ratios
  • The history of the hotel industry
  • The future of the hotel industry
  • The different jobs and positions
  • What a hotel chain is
  • What a brand is
  • Hotel affiliation

Welcome to Hotel Management for Beginners, a structured and practical introduction to hospitality management and hotel operations.

This course is designed for students, aspiring hotel managers, career changers, and anyone who wants to understand how hotels truly function behind the scenes. Whether you are considering a career in hospitality, planning to work in a hotel, or thinking about opening your own hotel or bed and breakfast, this course will give you a clear operational foundation.

You will learn how hotels are structured and how the main departments work together to deliver service and generate revenue. We explore the core areas of hotel operations, including the Rooms Division (front office and housekeeping fundamentals), the Food and Beverage department, branding and hotel classifications, and the responsibilities of hotel managers at different levels.

You will also gain an introduction to key hospitality performance metrics such as Average Daily Rate (ADR), Occupancy, and Revenue per Available Room (RevPAR), so you can begin to understand how hotel performance is measured and monitored.

This course focuses on practical clarity rather than academic theory. Concepts are explained in simple, structured language so you can build confidence step by step.

In the updated 2026 version, you will also find:

  • A practical hotel case example showing how departments connect in real life

  • An overview of how technology, property management systems, and data are shaping modern hotel management

  • A clear career roadmap to help you decide your next step in hospitality

By the end of this course, you will understand how hotel operations function, how departments interact, and how hospitality management decisions influence performance.

Start building your foundation in hotel management with clarity and confidence.

Syllabus

  • The introduction to hotel management 101
  • Hotel classification
  • The hotel chains and brands
  • Terminology and ratios
  • The hotel departments
  • Q & A

Taught by

Jeroen Offergelt

Reviews

4.5 rating at Udemy based on 203 ratings

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