Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Udemy

Empathy For Sales Professionals To Boost Sales Effectiveness

via Udemy

Overview

Treat your potential clients more humanely by using empathy, sympathy, and compassion for their needs, and win sales

What you'll learn:
  • INCREASE SALES by winning the HEARTS of your potential buyers
  • Sales questions and scripts to create greater rapport between you and the people you are selling to
  • Understand the difference between empathy, sympathy, and compassion
  • Create an emotional bond with your sales prospects
  • Make customers feel understood and appreciated
  • Stop dehumanizing you "leads" and create a real personal and human connection with them, and win sales!
  • PERSONALIZED HELP from the instructor: Join OFFICE HOURS Zoom call with the instructor and students to ask questions directly
  • WORLD-CLASS student support: I answer 99% of student questions within 24 hours

Increase your sales effectiveness by adding care and humanity to your sales approach, let care and kindness set you apart, build a real human connection, which will win you sales!

MAKESALESMOREPERSONAL

Business is personal. If you get to know each person you are selling to, and ask about their situation, it will help you addresses their exact need, and wow them!

BUILDANEMOTIONALCONNECTION

In business, we aren't as emotionally connected as we might be in our personal life, but it doesn't mean that business is completely unemotional.

This course will show you how to connect with potential buyers, and build a professional yet emotional connection with them while helping them.

UNDERSTANDTHEDIFFERENCE OFEMPATHY, SYMPATHY, ANDCOMPASSION

Most people get a little confused with the distinction of these three terms. Empathy is when you understand your potential buyer's pain points so much that you begin to feel what they feel. Putting yourself in their shoes like that can help you create a best-possible sales pitch because you'll understand exactly what they are going through.

NATURALLYINCREASEYOUR EMPATHYANDCOMPASSION

Instead of seeing potential customers as bags of money, you'll learn how to see and treat them humanely, which will get them to respond positively, appreciate you, and through that extra trust, buy from you.

When you care for your clients, they can tell.

Invest in your future! Enroll today!

Syllabus

  • Introduction and course welcome
  • What is empathy, sympathy, and compassion
  • Starting to use empathy in sales
  • Active listening skills
  • Body language in sales
  • Negative impacts of too much empathy
  • Research
  • Emotional Intelligence And Neuroscience: role of emotions in buying decisions
  • Conclusion

Taught by

Alex Genadinik

Reviews

4.5 rating at Udemy based on 81 ratings

Start your review of Empathy For Sales Professionals To Boost Sales Effectiveness

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.