What you'll learn:
- Build and deploy production-grade AI agents on Azure using Microsoft Foundry and Agent Framework
- Create enterprise AI agents with tool calling, advanced RAG, persistent memory, and strict grounding
- Design and orchestrate multi-step AI workflows – call them directly from Python
- Implement responsible AI: configure guardrails, prompt shields, and observability for compliant systems
- Develop a full Customer Support Agent + Streamlit UI for real-world interaction
- Build an automated Support Triage Workflow capstone – intelligent routing and autonomous execution
Welcome to enterprise AI in 2026: the era of autonomous agents is here.
Organizations today demand more than simple chatbots - they need intelligent systems that reason, retrieve knowledge, enforce policies, orchestrate tools, and execute real business workflows at scale.
This hands-on, production-grade course teaches you how to build enterprise AI agents on Azure using Microsoft Foundry (the unified AI app & agent factory) and the Microsoft Agent Framework (the official 2026 successor to Semantic Kernel and AutoGen). This is the exact stack top corporations use for governed, scalable, and production-ready agentic AI.
The Microsoft Foundry Advantage
Microsoft Foundry is the "Agent Factory" for the modern enterprise. It unifies high-performance models (OpenAI, Anthropic, Llama, DeepSeek and more), centralized knowledge via Foundry IQ, and built-in governance in one secure environment. Paired with the open-source Microsoft Agent Framework, you will go from local Python prototypes to compliant production deployments on Azure.
Course Curriculum at a Glance
Phase 1: Foundations & Setup
Agentic AI vs. Traditional Automation: When to use which.
Microsoft Foundry Architecture: Understanding Hubs, Projects, and the Agent Service.
The Microsoft Agent Framework: Deep dive into the unified SDK for Python.
Environment Setup: Azure CLI, VS Code AI Toolkit, and Python SDK configuration.
Phase 2: Building the Customer Support Agent
Foundry Playground: Rapid prototyping and agent configuration.
Tool Calling: Connecting your agents to real-time APIs and business systems.
Foundry IQ & Knowledge Retrieval: Implementing enterprise-grade RAG.
Responsible AI: Setting up Guardrails, Prompt Shields, and Grounding policies.
Front-End Integration: Building a Streamlit UI to interact with your agents.
Phase 3: Multi-Agent Workflows & Orchestration
Agents vs. Workflows: The decision framework for enterprise architects.
Foundry Workflow Designer: Building deterministic, multi-step AI pipelines.
Agent Communication Patterns: Orchestrating "teams" of agents to solve complex tasks.
Observability: Using Traces and Application Insights to debug and monitor agent reasoning.
Phase 4: The Capstone Project
Design & Architecture: Modeling a Support Triage system for a large organization.
Intelligent Routing: Using LLMs to categorize and route requests with high precision.
Autonomous Execution: Validating end-to-end production-grade agent workflows including human-in-the loop.
What You Will Build
Full Customer Support AI Agent: An autonomous system with reasoning, multi-step resolution, and tool-calling capabilities.
Advanced RAG with Foundry IQ: Grounding your agents in enterprise data using Azure AI Search and Foundry’s intelligent retrieval layer.
Memory-Enabled Corporate Agents: Systems with persistent state that maintain context across complex, long-running business cycles.
Strict Enterprise Governance: Implementing AI guardrails, prompt shields, and Responsible AI controls to ensure safety and compliance.
Streamlit Front-End: A professional dashboard for agent interaction, testing, and real-time observability.
Capstone Project: An Automated Support Triage Workflow featuring intelligent ticket routing, prioritization, and autonomous execution.
Who This Course Is For
Enterprise Developers & Architects leading the transition to agentic AI on Azure.
Cloud & Platform Engineers advancing from simple LLM calls to complex AI orchestration.
Python Developers who want to master the official, 2026-standard Microsoft AI stack.
Consultants & Technical Managers delivering autonomous business solutions for regulated industries.
Why This Course Stands Out
100% Current: Fully updated for the 2026 Microsoft Foundry rebrand and Agent Framework standards.
Enterprise-First: We prioritize security, compliance, and grounding—not just "happy path" demos.
Production Patterns: Learn the architectures required for deployment in large, regulated organizations.
Practical Python Integration: Focus on the Python SDK patterns used by professional AI engineers.
Enroll Today The future of enterprise software is agent-driven. Join now to master Microsoft Foundry and the Microsoft Agent Framework, and position yourself at the forefront of the 2026 AI transformation.
