Telehealth: Essentials, Teamwork, and HEENT Exam

Duke University via Coursera Specialization

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Details

Go to class

Provider

Coursera Specialization
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Duration & workload

4 weeks, 3 hours a week

Found in

Overview

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If you’re a healthcare professional or student, telehealth skills will likely be a part of your practice during your career. In this specialization, you’ll learn the basic skills needed to perform virtual HEENT (head, eyes, ears, nose, and throat) exams. This specialization is one of five from Duke University designed to provide you with practical skills to conduct telehealth visits. Each specialization is made up of three short courses led by an interprofessional team of health educators. Each specialization shares the first two courses. Beginning with Clinical Essentials of Telehealth, you’ll learn the foundations of what will make any telehealth video visit a success. In the second course, Telehealth: Interprofessional Team-Based Care, you’ll learn about how you work with other health professionals to broaden patient access to care. In this specialization’s final course, Telehealth: Head & Neck Assessment, you’ll build on your clinical knowledge to discuss how you can conduct virtual HEENT physical assessments. By the end of this course series, you’ll have knowledge you need to complete successful telehealth visits, discern when a virtual or in-person assessment is more appropriate, and leverage teamwork to better serve your community. If you’re interested in gaining telehealth skills in musculoskeletal, cardiopulmonary, dermatology, or neurologic exams, you can take our courses in those fields to complete the other four specializations.

Syllabus

Course 1: Telehealth Clinical Essentials
Course 2: Telehealth: Interprofessional Team-Based Care
Course 3: Telehealth: Head and Neck Assessment

Courses

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3 hours 14 minutes
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How can telehealth expand healthcare access to our patients? What are ways we can leverage telehealth to better help our patients? In this short introductory course, you’ll receive an introduction to telehealth basics geared toward any healthcare professional or student who has patient-facing clinical responsibilities. We’ll first begin with how you can set yourself, your team, and your patients up for success by using practical tips to ensure success before, during, and after telehealth video appointments. We’ll then discuss general telehealth assessments, focusing on how to work with your patients to assess their vital signs and cognitive function as well as how you can complete a virtual environmental assessment. No matter what speciality or stage you’re at in your healthcare professional journey, this course will help you develop practical skills to be applied to your practice. No previous telehealth or specific technology experience is required.
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2 hours 50 minutes
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Can telehealth provide an equally insightful physical assessment as a clinic visit? How complicated is it to perform a virtual head and neck assessment? In this course, we’ll be focusing on protocols and practical tips to conduct a reliable head and neck assessment remotely. We’ll build on the clinical knowledge you already possess and give helpful ways to modify your practice to suit the constraints of a telehealth video visit. This course will cover many of the typical physical assessments you would want to perform to diagnose complaints regarding the head, eyes, ears, nose, and throat (HEENT). We’ll provide patient management strategies and give you tools to consistently evaluate many HEENT complaints via telehealth. No matter how experienced you are in your practice or your specialty, this course contains pearls and pitfalls of telehealth virtual exams that can help improve your patients’ access to high-quality care. No previous telehealth or specific technology experience is required, though familiarity with physical assessments is assumed.
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2 hours 57 minutes
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How can you leverage your own telehealth skills to work with other health professionals as a team? What does your interprofessional health team need to provide your patients with efficient and effective virtual care? In this short course, we’ll build on telehealth essentials to discuss the basics of collaborating with others to form interprofessional telehealth teams. We’ll start by discussing the basics of team-based telehealth and how implementing these visits can benefit you and your patients. You’ll explore an example team-based visit and hear from providers who are implementing interprofessional telehealth models. By the end of the course, you’ll learn about necessary skills your team needs to develop: a team workflow, communication, and leveraging team members’ individual strengths. Learn how telehealth teams can solve issues related to limited physical clinic space and break down patient barriers to care. No matter what speciality or stage you’re at in your healthcare professional journey, this course will help you develop practical skills to be applied to your practice. No previous telehealth or specific technology experience is required.