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Communication is the basis for which the fire service operates. Fire department communications can be divided between emergency and nonemergency communications. Both types may come from the general public. Citizens may report emergencies directly to the fire departments, or they may call for assistance with a number of other, nonemergency issues such as scheduling fire department tours or questions about local fire codes. This course offers 4 CE hours in external, internal, and on-scene communications. This course offers an interactive practice session and a module quiz based off IFSTA Essentials of Firefighting 7th edition. This course satisfies: NFPA 1001 4.2.1, 4.2.2, 4.2.3