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Taro

Input Metrics Mastery

via Taro

Overview

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You know what's harder than shipping a complicated piece of software to millions of users? Creating a system that makes sure that you keep improving it instead of making it worse while allowing you to deeply understand if users are still resonating with your product at scale. With this course, you'll unlock the power of Input Metrics to drive predictable growth, improve user satisfaction, and achieve operational excellence — All with clear, controllable steps for consistent success. By the end of the course, you will be able to do: - Achieve a deep understanding of input metrics, why they're important, and how they can make your product better - Identify input metrics relevant to your business, product, operation, or function to give your team/organization the right direction to go towards - Measure and analyze your inputs effectively so you focus on the right things and not on the wrong things - Implement and utilize Amazon's tried-and-true Weekly Business Review process to visualize metrics and understand how your organization is doing Overall, this course breaks down a system you can use to implement effective metrics and achieve results at hypergrowth tech companies.

Syllabus

  • Overview
    • Introduction To The Course
    • What Are Input Metrics
  • The DMAIC Method
    • Define
    • Measure
    • Analyze
    • Improve
    • Control
  • Discovering Your Input Metrics
    • Building A Metrics Map
    • Amazon Metrics Map Example
    • Mine Customer Support Data
    • Get Hands-On Experience With Frontline And Customers
    • Learning From Mistakes
    • The Do's and Don'ts For Good Metrics
  • Putting It All Together
    • Amazon Case Study: Detail Pages
    • How To Properly Measure Your Data
    • Weekly Business Review

Taught by

Bill Carr & Colin Bryar

Reviews

5 rating at Taro based on 2 ratings

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