Online Dispute Resolution (ODR) Mechanism introduces market intermediaries and participants to the grievance redressal process through the ODR mechanism in Indian securities markets.
Learn how SEBI’s SMART ODR portal enables efficient online conciliation and arbitration to resolve disputes, enhancing the existing dispute resolution framework.
Intended audience
Conciliator, Arbitrator, ODR Specialist / Executive, Dispute Resolution Specialist / Analyst / Executive, Manager – Dispute Resolution (Legal)
Prerequisites
- Investors/Market Participants, Employees of Market intermediaries, Market Infrastructure Institutions, ODR Institutions and anyone interested in learning about ODR.
Assessment & certification
- Assessment fee: Included — no extra fee
- Assessment mode: Online
- Assessment type: MCQ
- Assessment provider: NISM
- Certificate provider: SWAYAM Plus and NISM