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FutureLearn

Supporting People with Health Conditions into Work: IPS Case Management

NHS England via FutureLearn

Overview

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Employ IPS strategies to support people with health challenges succeed at work

Efficient case management is key to ensuring that millions of people in the UK with physical and mental health conditions feel as capable as anyone else in obtaining their professional goals.

What do efficient case management techniques look like and how can you become an advocate for inclusive practices?

Find out on this five-week course from IPS Grow, Social Finance, and NHS England. After mastering the essentials of IPS case management and understanding the IPS process, you’ll receive a certificate of completion for this course.

Understand case management essentials

At the beginning of this course, explore the fundamentals of effective case management. Discuss the roles employment specialists play in supporting people with health conditions to find and keep work.

This foundational knowledge will serve as a cornerstone throughout the IPS process course, enabling you to better client outcomes.

Delve into the IPS process, from outreach to follow-along support

Explore the five stages of the IPS process: outreach and engagement, building vocational profiles, employment action plans, employer engagement, and developing follow-along support.

Within each of these steps, you’ll learn best practices, such as efficient record-keeping and client-centred care, to ensure cases maintain their momentum.

To help you in this process, you’ll also gain useful tips to support yourself in this profession, navigate job markets, and handle common employer concerns.

Upskill your IPS knowledge with expert insights from NHS England, Social Finance, and IPS Grow

Throughout this course, you’ll be supported by a team of IPS experts committed to improving workplace development initiatives and upskilling the IPS workforce.

This course is designed for IPS employment specialists, team leaders, and individuals with a working knowledge of IPS who are looking to expand their expertise in case management.

You can explore more IPS strategies with NHS England’s Supporting People with Health Conditions Into Work: Individual Placement and Support (IPS).

Syllabus

  • The Principles of IPS
    • Introduction
    • What makes a good Employment Specialist?
    • What is IPS?
    • Learning Activities
    • Resources
  • Case Management: Phases 1&2
    • Case Management Essentials
    • Phase 1 & 2
    • Integration with the Clinical Team
    • Learning Activities
    • Resources
  • Case Management: Phases 3,4 & 5
    • Phase 3
    • Phase 4
    • Phase 5
    • Reasonable Adjustments
    • Learning Activities
    • Resources
  • Planning for Success
    • Navigating Safety Risks in IPS
    • Building Rapport
    • Tips for Best Practice
    • Developing an Action Plan
    • Benefits Advice
    • Learning Activities
    • Resources
  • Top Tips for Job Seeking
    • Top Tips for Job Seeking
    • The Hidden Job Market
    • Learning Activities
    • Resources
  • Maintaining Case Momentum
    • Celebrating Success and Managing Demands
    • In Work Support
    • Evaluating Job Sustainability
    • Tackling Roadblocks
    • Stepping Down
    • Learning Activity
  • Managing Professional Roles
    • Case Notes and Diary Management
    • Managing Your Professional Role
    • Active and Inactive Clients
    • Keeping the Client Partnership Healthy
    • Taking Care of Yourself
    • Consolidating your learning
    • Resources

Taught by

Jessica Waight

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