Overview
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In this Specialization, you’ll learn to lead risk and internal audit work with a balanced approach: empathy for stakeholder needs, data-driven analysis, and clear governance practices. You’ll start by treating empathy as a professional skill for risk discovery. You’ll learn why empathy breaks down, how stakeholders perceive risk, and how to gather risk signals through interviewing, brainstorming, and empathy mapping. You’ll then strengthen those insights with basic data visualization in Tableau to explore patterns and explain what matters to stakeholders.
Next, you’ll build enterprise risk management (ERM) habits that make risk actionable. You’ll work with tools such as risk statements, bowtie analysis, risk matrices and heat maps, key risk indicators, risk responses, and risk reporting—using Tableau to support analysis and communicate findings.
Finally, you’ll connect risk thinking to strategic internal auditing. You’ll learn how internal audit can operate as a strategic partner by building risk-based audit plans aligned to strategy, collecting and analyzing audit evidence, evaluating controls using frameworks like COSO, and making defensible recommendations. You’ll also practice audit reporting and stakeholder-ready communication, while considering emerging risks, technology, and ESG as inputs to forward-looking assurance.
Syllabus
- Course 1: Empathy, Data, and Risk
- Course 2: Empathy and Data in Risk Management
- Course 3: Foundations of Strategic Internal Auditing
Courses
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Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course introduces empathy as a professional competency. It explains the psychological processes that inhibit empathy-building and the processes that determine how organizational stakeholders respond to risk. The course guides you through techniques to gather risk information by understanding a stakeholder’s thoughts, feelings, and goals. These techniques include interviewing, brainstorming, and empathy mapping. The course concludes by using this risk information to enrich data analysis. You will learn basic data visualization concepts in Tableau and use these concepts to explore and explain data. Throughout these analyses, the course challenges you to identify risks by focusing on unmet stakeholder needs.
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Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course focuses on the process of managing enterprise risk, in which understanding both data and stakeholder enriches each step. The course introduces the three lines of defense, tools to identify and assess risks, risk responses, key risk indicators, and risk reporting. You will use tools like risk statements, bowtie analysis, matrices, and heat maps to apply these concepts, and use data visualization in Tableau to practice applying data analysis to better manage risks.
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This course prepares students to lead and transform internal audit functions as strategic partners in organizational governance. Students build foundational knowledge of internal auditing, develop risk-based audit plans aligned with strategy, and design effective audit teams supported by strong governance. The course strengthens students’ ability to collect and analyze audit evidence, apply frameworks such as COSO to evaluate controls, and formulate defensible, value-adding recommendations. Students also learn to produce clear audit reports, deliver persuasive presentations, and tailor communication for diverse stakeholders. Finally, the course positions internal audit as an innovative, forward-looking function by addressing emerging risks, technology, and ESG, while embedding continuous improvement, benchmarking, and agility to support long-term organizational impact and readiness for senior leadership roles.
Taught by
Andrew Dahle, Edward Rogowski and Justin Leiby