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Stanford Center for Continuing Medical Education, Stanford Medcast Episode 21: Hidden and Here Miniseries Part 4, 6/8/2021 12:00:00 AM - 9/30/2023 12:00:00 AM, In this episode of our Hidden and Here Mini-series, we have a conversation about the role of non-clinical essential workers during the COVID-19 pandemic. Through their integral roles and ubiquitous interactions with patients and their families, they have both direct and indirect impact on patient and caregiver experience and are critical in maintaining our healthcare systems safe and functional. We hear from a patient access representative that works at Stanford Healthcare. By sharing the stories of these workers and fostering messages of psychological well-being, we can support our peers and amplify their voices.
