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SAP Learning

Implementing In-House Service Processes in SAP S/4HANA Cloud Public Edition, Service | ZH

via SAP Learning

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Overview

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In this course you explore the fundamental business processes for in-house service processes in SAP S/4HANA Cloud Public Edition, service.

Syllabus

  • 使用内部维修 (3XK)
    • 介绍内部维修解决方案流程
    • 介绍内部维修的流程步骤
    • 使用 SAP Fiori 应用执行内部维修
    • 介绍内部维修和物流之间的集成
    • 将维修模板和用户状态管理用于内部维修。
    • 介绍附加内部维修功能
  • 处理担保索赔 (5HR, 63Y)
    • 介绍质保索赔管理 - 供应商回收处理
    • 介绍质保索赔管理 - 供应商回收处理的流程步骤和业务角色
    • 使用 SAP Fiori 应用提交供应商质保索赔
    • 介绍质保索赔管理 - 客户索赔处理
    • 介绍质保索赔管理 - 客户索赔处理的流程步骤和业务角色
    • 使用 SAP Fiori 应用处理客户质保索赔

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