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Designing Agentic Systems with a Human-Centered Approach

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Overview

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Learn how to lead impactful workshops that help teams define agentic systems based on real user and business needs. This course guides you through the Joule Agent Design Workshop, a human-centered approach to agent design. It covers identifying tasks for agentic automation, defining agent roles, responsibilities, and instructions. You will learn how to adapt the format to different settings, support participants in making thoughtful design decisions, and convert workshop outcomes into actionable next steps. By the end, you will be ready to run this workshop confidently and assist teams in designing AI agents that make a significant impact.

Syllabus

Introducing the Joule Agent Design Workshop

Welcome
Designing Human Centered Agentic Solutions
Identifying the Need for a Joule Agent Design Workshop
Exploring the Workshop Structure and Set-up
Setting the Stage for a Successful Workshop
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Introducing the Joule Agent Design Workshop

Running the Joule Agent Design Workshop

Getting Started
Defining the Focus Area
Identifying tasks to delegate: brainstorming and selection
Identifying tasks to delegate: multiple agents and risk asessment
Describing the Agent’s Job
Instructing the Agent(s)
Sharing and Getting Feedback
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Running the Joule Agent Design Workshop

Moving Forward after the Workshop

Turning Your Agentic Idea into Reality
Adapting the Workshop Format
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Moving Forward after the Workshop

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