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In today's market, companies are racing to find the next big channel to reach customers. Chatbots offer a new and exciting way to interact with people, brands, or services in order to streamline existing processes. In this course, Getting Started with Building Bots with Microsoft's Bot Framework, you will be introduced to the new centralized Microsoft Bot Framework that allows for the easy creation of bots. First, you will learn the basics of Microsoft Bot. Next, you will explore how to reduce effort by getting feedback through FormFlow. Finally, you will discover how to deploy your bot through various channels that your customers are already using to interact with you. When you are finished with this course, you will have a foundational understanding of the Microsoft Bot Framework and how to implement it into your customer interaction processes.
