Overview
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The Phlebotomy Fundamentals specialization equips students with the essential skills, knowledge, and professional foundations needed to succeed in phlebotomy and the broader healthcare field. Across three comprehensive courses, learners will develop a working understanding of medical terminology and human anatomy; master safe and effective blood collection techniques, including venipuncture and capillary procedures; and build the interpersonal and professional competencies that drive long-term career success. Whether you are new to healthcare or looking to formalize your phlebotomy training, this program provides a well-rounded, clinically relevant education designed to prepare you for certification and confident practice in real-world medical settings.
Syllabus
- Course 1: Professionalism in Phlebotomy
- Course 2: Medical Terminology and Anatomy for Phlebotomy
- Course 3: Phlebotomy Basics
Courses
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The Medical Terminology and Anatomy for Phlebotomy course provides the foundational knowledge to communicate confidently in clinical settings and understand the biological systems at the heart of phlebotomy practice. Students begin with an introduction to medical terminology, learning to decode and apply the prefixes, suffixes, and root words that form the language of healthcare. This essential skill enables phlebotomists to accurately interpret orders, document procedures, and collaborate effectively with other medical professionals. From there, the course offers a broad overview of the human body – its organization, systems, and structures – giving students the anatomical context needed to perform their work with precision. The course then takes a focused dive into the cardiovascular system and the composition of blood itself. Students explore how the heart, vessels, and circulatory pathways function together, and examine the components of blood that make it such a vital diagnostic tool. By the end of this course, students will have the terminology and anatomical literacy to approach phlebotomy procedures with greater confidence and professional competence in any healthcare setting.
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The Phlebotomy Basics course builds the technical foundation every phlebotomist needs to perform safe, effective, and professional blood collection procedures. Students will gain the core competencies required to confidently enter the clinical environment. The course starts with a thorough examination of safety and infection control – two non-negotiable pillars of phlebotomy practice. Students learn to maintain a safe workspace, follow proper protocols, and apply infection prevention measures that protect patients and healthcare workers from risk and exposure. Next, students dive into the equipment and step-by-step procedures behind routine venipuncture. From selecting the right tools to executing a clean draw, learners build procedural confidence while preparing for potential real-world complications during blood collection and how to manage them effectively. The course concludes with an exploration of capillary collection and non-blood collection procedures – broadening a phlebotomist's ability to serve diverse clinical needs. By the end of this course, students are equipped with the practical skills and safety knowledge to perform phlebotomy procedures with competence and care.
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Success in phlebotomy goes beyond technical skill – it requires professionalism, emotional intelligence, and effective communication. The Professionalism in Phlebotomy course provides the interpersonal and behavioral foundations to thrive in fast-paced healthcare environments. Students begin exploring how to manage workplace expectations, navigate patient interactions confidently and regulate emotions under pressure. From understanding the foundational principles of phlebotomy to handling difficult situations with composure, learners will develop the self-awareness needed to deliver consistent, patient-centered care. The course then shifts to building strong professional relationships, both with colleagues and patients. Special attention is given to blood collections in vulnerable and special populations, preparing students to approach sensitive situations with empathy and precision. Finally, students will examine the skills and behaviors that drive long-term career success in allied health. Whether you are just entering the field or looking to strengthen your professional practice, this course provides the tools to represent yourself – and patients – with excellence.
Taught by
Jennifer Zabel