People & Soft Skills: Essential for Professional Success

IBM via Coursera Specialization

Go to class Write review

Details

Go to class

Provider

Coursera Specialization
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Duration & workload

4 weeks, 10 hours a week

Found in

Overview

Coursera Flash Sale

40% Off Coursera Plus for 3 Months!

Grab it

Knowledge of soft skills or people Skills are increasingly coming into focus and being recognized as critical for success - hence at IBM we call them "Success Skills", and categorize them as "Hot Skills". A research by Harvard University, Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well developed soft skills and people skills,and only 15% of job success comes from Technical skills and knowledge (hard skills). This specialization is aimed at helping you develop these powerful people and soft skills and behaviors that include: creating & delivering impactful presentations; working professionally to deliver quality work & experiences; collaborating effectively with teams; communicating productively and efficiently; dealing with challenges, solving problems & implementing solutions. The program is made up of 5 short courses that you can take in any order, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills. This specialization can be taken by anyone no matter your age or work experience. And is especially beneficial for those entering the workforce or in early stages of their careers. There are no course pre-requisites and this course can be completed either using the Coursera mobile app or a web browser on a laptop/desktop/tablet/mobile device.

Syllabus

Course 1: Collaborate Effectively for Professional Success
Course 2: Present with Purpose: Create/Deliver Effective Presentations
Course 3: Delivering Quality Work with Agility
Course 4: Solving Problems with Creative and Critical Thinking
Course 5: Developing Interpersonal Skills
Course 6: People and Soft Skills Assessment

Courses

0 reviews
2 hours 47 minutes
View details

Knowing how to create a presentation is a powerful tool when it comes to communication. Presentations are a key part of every office or business related job and you need to have the skills to deliver a presentation that leaves an impact on viewers. This short course is designed to equip you with those exact skills that you will need in order to be successful in this field. Throughout this course you will learn how to create and deliver a presentation that will leave your audience well informed and impressed. Delivering a quality presentation is not just about reading off a slide, but also it is about body language, confidence and being ready to answer questions that your audience may throw at you. By the end of this course, not only will you be able to create a skillful presentation, you will gain the confidence you need to deliver it with poise and leave an impressionable impact on your audience. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
0 reviews
1 hour 32 minutes
View details

When you hand in work in a professional workspace, employers expect it to be good quality work and done in a timely manner. By taking this short course you will learn about consistency and how to deliver quality work and experiences to clients. In order to deliver good quality work you need to know how to do efficiently do research and how to deliver it. This short course will teach you exactly that, and even more skills that are essential to being able to deliver quality work. The course is designed to teach you how to do this using a five-step process. The skills that this course teaches are fundamental skills that you will need in order to be successful in your professional life. The content you learn in this course will be applicable to your everyday work-life and will be a stepping stone in your path to success. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
0 reviews
2 hours 3 minutes
View details

Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace. In today's day and age, collaborating as a group does not just mean being able to see and communicate with each other in person, collaborations are done virtually all the time. This short course will teach you about some of the obstacles you may face while virtually collaborating with people and how to overcome these barriers with teamwork. In order to collaborate successfully, you have to be able to recognize and apply different methods of communication. Collaborating involves working with other people, and when working with others you need to be able to understand their behaviors and how to effectively work together as a team in order to reach your goal. This short course will help you develop the foundational soft skills to enhance the way you collaborate with your team, others in your company, business partners, and clients. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
0 reviews
3 hours 27 minutes
View details

In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence. This short course is designed to teach you how to communicate with the people you work with in ways that shows confidence and gives them a sense of trust. By taking this course you will learn how to assert your influence and how you can use these skills to do things like resolve issues between people at work. At every job, there is bound to be a conflict that will arise, and by taking this course you will gain the communication skills you need to resolve them. By learning the interpersonal skills that this course will equip you with, you will gain some foundational skills that will pave the way for your success. This short course will provide you with the essential skills you need to be able to be able to successfully communicate and establish yourself with people in your professional life. The course is suitable for anyone who wants to learn, no matter how much experience you have. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
0 reviews
3 hours 2 minutes
View details

In order to find a solution, one needs to be able to analyze a problem. This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking. Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem. By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method. You will learn the process you must go through in order to find the problem, which leads to finding a solution. You will gain the necessary skills needed for critical and creative thinking which will be the foundation for successfully solving problems. This course provides fundamental skills that you will need to use in your day to day work. The course is suitable for anyone – students, career starters, experienced professionals and managers - wanting to develop problem solving skills regardless of your background. By taking this course you will be gaining some of the essential skills you need in order to be successful in your professional life. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
1 review
2 hours 38 minutes
View details

Knowledge of people and soft skills are increasingly coming into focus and being recognized as critical for success – we can also call them "Success Skills" or "Power Skills". These skills and behaviours include: creating & delivering presentations; using the agile approach for working professionally to deliver quality work & experiences to clients; effectively collaborating with teams; effective impactful communications; dealing with challenges in a controlled & focused manner; and problem solving & solution implementation. This course contains the final assessment for the soft skills covered in the various courses in the People and Soft Skills specialization from IBM. Before taking this course please ensure you have completed all of the other 5 courses in the specialization that cover the various skills indicated above. This course contains a quiz in which you will be presented with multiple real-life inspired scenarios. You will put your knowledge to the test and apply the soft skills learned from previous modules in the specialization to answer questions related to these scenarios. Upon successfully completing the course, you will be able to get your specialization certificate.