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OpenLearning

Troubleshooting Computing Problems (HP1V47)

via OpenLearning

Overview

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This course develops systematic approaches to analyzing, resolving, and preventing computing problems. Learners also build patience, perseverance, and attention to detail while creating solutions for unexpected issues.

Syllabus

  • Learners will be able to analyse computing problems, breaking them down into their constituent parts to understand their nature and causes.
  • Learners will be able to evaluate and apply systematic troubleshooting strategies to resolve computing issues.
  • Learners will be able to create and implement effective solutions for unexpected or unfamiliar computing problems.
  • Learners will be able to evaluate their own attitudes and mindsets, developing patience, perseverance, and a detail-oriented approach in troubleshooting.
  • By the end of the course, learners will be able to design and implement proactive maintenance and management strategies to prevent potential computing issues.

Taught by

ASGS

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