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Go under the hood of AI — neural networks, real-world applications & more. Designed by UNSW experts.
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Master the essential skills and strategies needed to excel in sales through this comprehensive 10-hour course covering the complete sales process from initial preparation to deal closure. Learn the fundamental language and terminology used in professional sales environments, then develop systematic approaches to preparing for sales opportunities and making strong first impressions with potential clients. Build confidence in crafting and delivering compelling sales pitches that resonate with your audience, while acquiring proven techniques for addressing and overcoming common customer objections. Discover effective methods for closing deals and securing commitments, followed by best practices for maintaining client relationships through strategic follow-up activities. Develop proficiency in setting realistic and achievable sales goals, implementing data management systems to track performance and customer interactions, and utilizing prospect boards to organize and prioritize your sales pipeline for maximum efficiency and success.