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OpenLearning

Sales Fundamentals

via OpenLearning

Overview

Master the essential skills and strategies needed to excel in sales through this comprehensive 10-hour course covering the complete sales process from initial preparation to deal closure. Learn the fundamental language and terminology used in professional sales environments, then develop systematic approaches to preparing for sales opportunities and making strong first impressions with potential clients. Build confidence in crafting and delivering compelling sales pitches that resonate with your audience, while acquiring proven techniques for addressing and overcoming common customer objections. Discover effective methods for closing deals and securing commitments, followed by best practices for maintaining client relationships through strategic follow-up activities. Develop proficiency in setting realistic and achievable sales goals, implementing data management systems to track performance and customer interactions, and utilizing prospect boards to organize and prioritize your sales pipeline for maximum efficiency and success.

Syllabus

  • Understand the language of sales
  • Prepare for a sales opportunity
  • Begin the discussion on the right foot
  • Make an effective pitch
  • Handle objections
  • Seal the deal
  • Follow up on sales
  • Set sales goals
  • Manage sales data
  • Use a prospect board

Taught by

ECA Online

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