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Learn to conduct effective patient medication counseling sessions by applying theoretical frameworks and tailoring communication to individual patient needs across various pharmacy practice settings. Master the essential skills needed to provide clear, accurate, and comprehensive medication guidance that ensures safe and effective drug therapy outcomes. Develop competencies in assessing patient-specific factors, delivering personalized counseling interventions, and utilizing evidence-based approaches to optimize medication adherence and therapeutic success in diverse pharmacy environments.

Syllabus

Apply the concepts that provide theoretical basis for conducting patient medication counseling
Conduct a clear, accurate and comprehensive medication counseling session tailored to patient’s individual attributes and needs
Use patient counseling as means to ensure safe and effective use of medications among patients across different pharmacy practice settings
Describe patient counseling as a pharmacy service and a pharmacist’s key responsibility
Identify opportunities for conducting patient counseling with respect to specific pharmacy practice setting
Identify the potential benefits of patient counseling
Determine appropriate strategies to address challenges in providing patient counseling services
Describe theoretical roots of patient counseling
Understand and interpret certain cues, actions or words involved in patient counseling through the behavioral, humanist, or helping approach
Understand the different models of decision-making relevant to the conduct of a patient counseling session
Apply the appropriate model of decision-making according tailored to the situation of a specific patient counseling session
describe theoretical roots of patient counseling
understand and interpret certain cues, actions or words involved in patient counseling through the behavioral, humanist, or helping approach
understand the different models of decision-making relevant to the conduct of a patient counseling session
apply the appropriate model of decision-making according tailored to the situation of a specific patient counseling session
Understand principles underlying human interactions and interpersonal communication
Apply techniques in listening and formulating empathic responses according to different patient situations
Integrate the components of an effective interview in communicating with patients
Ensure proper and adequate preparation to conduct a patient counseling session
Conduct the patient counseling session in a logical manner
Utilize the appropriate consultation models during patient counseling
Use the Medication-Related Consultation Framework as a tool to evaluate the quality of one’s own consultation behavior and skills
Enumerate counselling points that must be given to meet specific information needs
Describe counseling aids to support counseling
Identify situations presenting special challenges in counseling
Describe patient education methods and materials that aid in tailoring of counseling
Apply techniques to manage patients with individual needs
Engage the patient into a medication counseling by establishing rapport with and building trust of patient
Use appropriate probing techniques to effectively gather information from and identify specific needs of the patient
Provide drug and disease information tailored to the patient’s individual needs
Evaluate patient’s understanding of the information provided during the medication counseling session
describe theoretical roots of patient counseling
understand and interpret certain cues, actions or words involved in patient counseling through the behavioral, humanist, or helping approach
understand the different models of decision-making relevant to the conduct of a patient counseling session
apply the appropriate model of decision-making according tailored to the situation of a specific patient counseling session
Apply the concepts that provide theoretical basis for conducting patient medication counseling
Conduct a clear, accurate and comprehensive medication counseling session tailored to patient’s individual attributes and needs
Use patient counseling as means to ensure safe and effective use of medications among patients across different pharmacy practice settings

Taught by

Mac Ardy Gloria

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Taught by

Pharmacy Medication and Safety

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