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OpenLearning

Meeting Management

via OpenLearning

Overview

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This course covers the practical management of meetings from preparation and agenda design through facilitation, conflict handling, minute-taking, and participant engagement.

Syllabus

  • Planning and preparing
  • Identifying the participants
  • How to choose the time and place
  • How to create the agenda
  • How to set up the meeting space
  • How to incorporate electronic options
  • Meeting roles and responsibilities
  • How to use an agenda
  • How to chair a meeting
  • How to deal with disruptions
  • How to professionally deal with personality conflicts
  • How to take minutes
  • How to make the most of your meeting using games, activities and prizes

Taught by

ECA Online

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