Measuring Results From Training

Overview

Learn to systematically evaluate training effectiveness through this comprehensive 10-hour course covering essential assessment methodologies and frameworks. Master Kolb's learning styles and learning cycle to understand how different individuals process information, then apply Kirkpatrick's four levels of evaluation to measure training impact at reaction, learning, behavior, and results levels. Explore diverse evaluation tools including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals, while discovering when and how to implement each tool effectively. Develop skills in conducting thorough needs assessments to identify training requirements and gaps, then craft clear, measurable learning objectives that directly link to your evaluation strategy. Create comprehensive evaluation plans that assess learning throughout the training process and track long-term outcomes, while learning to calculate training costs, benefits, and return on investment to demonstrate value to stakeholders. Build competency in developing compelling business cases that justify training investments by presenting data-driven evidence of training effectiveness and organizational impact.

Syllabus

Understand Kolb’s learning styles and learning cycle
Understand Kirkpatrick’s levels of evaluation
Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals
Understand when to use each type of evaluation tool
Be able to perform a needs assessment
Know how to write learning objectives and link them to evaluation
Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
Know how to identify the costs, benefits, and return on investment of training
Be familiar with the parts of a business case