Email Communication

Overview

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This introductory course develops effective and professional email use in personal and workplace contexts. It covers email platforms, netiquette, inbox organisation, contact management, phishing recognition, and protection against fraudulent communications.

Syllabus

Identify the key features of various email platforms in both personal and professional contexts.
Recognise common email scams and phishing attempts to maintain a secure digital environment.
Describe the principles of email netiquette for effective and professional communication.
List strategies for organising an inbox and managing contacts efficiently.
Explain the security measures needed to protect against fraudulent communications.