Creative Problem Solving

Overview

Learn to systematically approach complex challenges through a structured creative problem-solving methodology that combines analytical thinking with innovative ideation techniques. Master the fundamentals of problem identification by gathering relevant information, asking strategic questions, and utilizing four specialized problem definition tools to craft precise problem statements. Develop proficiency in multiple brainstorming approaches and advanced idea generation methods including affinity diagrams, word chaining, the box method, six thinking hats, and the blink method to produce diverse solution options. Acquire skills in solution evaluation through criteria-based assessment, cost-benefit analysis, and group voting processes while understanding how to balance factual data with intuitive insights during decision-making. Practice refining solution shortlists through iterative analysis and learn to identify necessary implementation resources and tasks. Gain expertise in adapting solutions to real-world constraints and establishing follow-up procedures to measure success and drive continuous improvement in problem-solving outcomes.

Syllabus

Understand problems and the creative problem solving process
Identify types of information to gather and key questions to ask in problem solving
Identify the importance of defining a problem correctly
Identify and use four different problem definition tools
Write concrete problem statements
Use basic brainstorming tools to generate ideas for solutions
Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
Perform a final analysis to select a solution
Understand the roles that fact and intuition play in selecting a solution
Understand the need to refine the shortlist and re-refine it
Understand how to identify the tasks and resources necessary to implement solutions
Evaluate and adapt solutions to reality
Follow up with solution implementation to celebrate successes and identify improvements