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OpenLearning

Communication for Managers

via OpenLearning

Overview

What to Expect from The Management Program:

  • Solve Problems Like a Pro:Master the key frameworks top managers use to tackle challenges and make smart decisions.
  • Set Goals & Make Them Happen:Develop the essential management skills to set ambitious goals and execute winning strategies.
  • Ditch Imposter Syndrome:Build confidence in your leadership abilities with a solid understanding of best practices.
  • Supercharge Your Career:Equip yourself with practical ideas and concepts you can usetodayto accelerate your management career.
  • Learn at Your Pace, On Your Time:Complete vital topics in convenient, self-paced courses - just ten one-hour sessions each.
  • Earn Recognised CPD:Get your Open-CPD digital badge, certificate and transcript to showcase your commitment to Continuing Professional Development (CPD).
  • An OpenCreds pathway to further qualifications: Go on to complete the other short courses in The Management Program to qualify for a Professional Certificate in Management, a recognised pathway to qualify for university MBA study.

Syllabus

  • Understand the foundations of managerial communication, including the communication process and different communication models.
  • Develop effective verbal communication skills, including public speaking, presentation techniques, and active listening.
  • Recognise and interpret nonverbal cues, such as body language and facial expressions.
  • Master the art of written communication, crafting clear and concise emails, reports, and business documents.
  • Navigate the challenges of cross-cultural communication, adapting your style to different cultural norms and expectations.

Taught by

Dr Bruce Johnstone

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