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OpenLearning

Change Management

via OpenLearning

Overview

Learn to effectively lead and manage organizational change through this comprehensive 10-hour course covering essential change management principles and practices. Develop skills to prepare change strategies and build stakeholder support by understanding individual motivators (WIFM - What's In It For Me) and creating detailed change management and communications plans. Master implementation strategies including data gathering techniques, concern resolution methods, option evaluation processes, and adaptive change direction approaches. Acquire leadership capabilities for conducting change project status meetings, celebrating successful implementations, and communicating results and benefits to stakeholders. Explore the four states of Appreciative Inquiry and learn to align people with change initiatives by appealing to both emotions and facts. Build expertise in fostering resiliency and flexibility as critical components of successful change management, with practical strategies for both change leaders and individual participants to navigate organizational transitions effectively.

Syllabus

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Use needed components to develop a change management and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry and its purposes
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
  • Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility

Taught by

ECA Online

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