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The Open University

Everyday English for Health and Social Care and Education Support 2

The Open University via OpenLearn

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Overview

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This course develops practical English skills for speaking, listening, reading, and writing in health, social care, and education support contexts. Learners practise adapting communication style, evaluating texts, giving presentations, and producing clear formal and informal documents.

Syllabus

  • Introduction and guidance
  • Introduction and guidance
  • What is a badged course?
  • How to get a badge
  • Acknowledgements
  • Session1Session 1: Speaking and listening
  • Introduction
  • 1 Speaking in different ways
  • 1.1 Adapting your style
  • 1.2 Formal and informal language
  • 2 Non-verbal communication
  • 2.1 I’d like to say something …
  • 2.2 It’s the way you say it
  • 3 Taking part in a discussion
  • 3.1 Preparation
  • 3.2 Moving the discussion on
  • 3.3 How to have a good discussion
  • 4 Presentations
  • 4.1 Structure
  • 4.2 Describing and persuading
  • 4.3 Cues
  • 4.4 Markers and signposts
  • 4.5 Are they listening?
  • 4.6 Any questions?
  • 5 This session’s quiz
  • 6 Summary of Session 1
  • Acknowledgements
  • Session2Session 2: Reading
  • Introduction
  • 1 Why and how you read
  • 1.1 Why you read
  • 1.2 Highlighting
  • 1.3 Extracting information
  • 2 Skimming, scanning and detailed reading
  • 2.1 Skimming
  • 2.2 Scanning
  • 2.3 Detailed reading
  • 3 Fact, opinion and bias
  • 3.1 Prejudice and bias
  • 3.2 Fact and opinion
  • 4 Audience and purpose
  • 4.1 What is it for?
  • 4.2 Instructive texts
  • 4.3 Descriptive texts
  • 4.4 Persuasive texts
  • 5 Structure and layout of texts
  • 6 Reports
  • 6.1 What are reports for?
  • 6.2 Formal reports
  • 6.3 How to read a report
  • 7 This session’s quiz
  • 8 Summary of Session 2
  • Acknowledgements
  • Session3Session 3: Writing
  • Introduction
  • 1 The six steps to writing success
  • 1.1 Preparing
  • 1.2 Planning
  • 1.3 Drafting
  • 1.4 Editing
  • 1.5 Redrafting
  • 1.6 Proofreading
  • 2 Spelling, sentences and paragraphs
  • 2.1 Spelling
  • 2.2 Sentences
  • 2.3 Paragraphs
  • 3 Writing to inform, persuade and advise
  • 3.1 Writing to inform
  • 3.2 Writing to persuade
  • 3.3 Writing to advise
  • 4 Formal or informal?
  • 5 Types of writing
  • 5.1 Writing emails
  • 5.2 Writing letters
  • 5.3 Writing reports
  • 5.4 Writing articles
  • 6 End-of-course quiz
  • 7 Summary of Session 3
  • End-of-course summary
  • Acknowledgements

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