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OpenLearn

Applying your community engagement skills

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Overview

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This free course has been developed by The Open University in collaboration with the Police Service of Northern Ireland (PSNI). It is one of a series of courses which together focus on leadership, decision-making and communication in the context of policing within the community. Through a scenario-based approach, this particular course draws together the various strands of learning from previous courses and invites you to apply your community engagement skills in a practical and engaging context. The course is intended to help participants focus on the practical application of key learnings and insights, while also reflecting on ways that those in policing can engage more effectively with communities and community stakeholders.You can find out more on courses from this series on the Community engagement and policing page.

Syllabus

  • Introduction
  • 1 Setting the scene
  • 1 Setting the scene
  • 2 Sandford Town
  • 2 Sandford Town
  • 3 Collaborative problem solving
  • 3 Collaborative problem solving
  • 3.1 Applying this to Sandford Town scenario
  • 3.2 Your own application of stakeholder analysis
  • 3.3 Taking stakeholder analysis further
  • 4 Use of data
  • 4 Use of data
  • 5 Sure, I know how to talk to people
  • 5 Sure, I know how to talk to people
  • 6 Empowering communities
  • 6 Empowering communities
  • 7 Justice, fairness and mediation
  • 7 Justice, fairness and mediation
  • 8 Engaging with children and young people
  • 8 Engaging with children and young people
  • 9 Step up to leadership
  • 9 Step up to leadership
  • 10 Evidence-based policing
  • 10 Evidence-based policing
  • 11 Innovation
  • 11 Innovation
  • Course summary
  • References
  • Acknowledgements

Reviews

5.0 rating, based on 3 Class Central reviews

5 rating at OpenLearn based on 5 ratings

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  • Profile image for Enrique Enriquez
    Enrique Enriquez @EEnriquez
    17
    This free course delivered exactly as described—clear structure, relevant content, and practical application of community policing principles. The stated duration was accurate, and the certificate of completion was available on demand as promised. Overall, a positive and professionally rewarding experience that supports both foundational understanding and real-world engagement strategies. Highly recommended for those in public service roles.
  • Profile image for Utkarsha Shinde
    Utkarsha Shinde
    This course offers a well-structured and engaging learning experience suitable for both beginners and intermediate learners. The content is clearly explained, with each module building smoothly on the previous one. The instructor uses real-world exa…
  • Profile image for Srushti Argade
    Srushti Argade
    This free course delivered exactly as described—clear structure, relevant content, and practical application of community policing principles. The stated duration was accurate, and the certificate of completion was available on demand as promised. Overall, a positive and professionally rewarding experience that supports both foundational understanding and real-world engagement strategies. Highly recommended for those in public service roles.
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