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OpenLearn

Hybrid working: digital communication and collaboration

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Overview

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Communication and digital collaboration skills are now essential for new ways of working and thriving in a digital world.  As more organisations move to permanent hybrid working, being able to connect with others, manage your digital persona and use the digital tools and understand expectations is becoming more important.  This course is part of the Supporting hybrid working and digital transformation collection, made possible by the Higher Educational Funding Council for Wales.

Syllabus

  • Introduction
  • Learning outcomes
  • 1 Why communication and collaboration skills matter
  • 1 Why communication and collaboration skills matter
  • 2 Your digital persona
  • 2 Your digital persona
  • 2.1 Developing your personal brand
  • 2.2 Creating your professional online profile
  • 3 Your ‘remote’ environment
  • 3 Your ‘remote’ environment
  • 3.1 ‘Digital tools’ for communication and collaboration
  • 3.2 Hybrid communication and collaboration
  • 3.3 Inclusive communication and collaboration
  • 4 Team working agreements
  • 4 Team working agreements
  • 5 Digital text-based communication
  • 5 Digital text-based communication
  • 5.1 Direct and mass emails
  • 5.2 Instant messaging
  • 5.3 Collaboration chat channels
  • 5.4 Emojis
  • 6 Digital collaboration
  • 6 Digital collaboration
  • 6.1 Case study: collaboration to create this course
  • 6.2 Exploring digital collaboration tools
  • 6.3 Exploring digital file sharing
  • 7 Do you really need a meeting?
  • 7 Do you really need a meeting?
  • 8 Hybrid meetings
  • 8 Hybrid meetings
  • 8.1 How to have good hybrid meetings
  • 8.2 Being a remote attendee
  • 9 Steps for effective meetings
  • 9 Steps for effective meetings
  • 9.1 Planning your meeting
  • 9.2 Preparing your meeting
  • 9.3 The agenda
  • 9.4 Inviting participants
  • 9.5 The meeting
  • 9.5.1 Effective communication in hybrid meetings
  • 9.6 Actions and review
  • 10 The future of communication and collaboration
  • 10 The future of communication and collaboration
  • Conclusion
  • References
  • Acknowledgements

Reviews

5.0 rating, based on 1 Class Central review

4.6 rating at OpenLearn based on 5 ratings

Start your review of Hybrid working: digital communication and collaboration

  • Profile image for Enrique Enriquez
    Enrique Enriquez @EEnriquez
    17
    This course material focuses on the essential communication and collaboration skills required for success in a hybrid working environment. As organizations permanently adopt hybrid models, the ability to connect using digital tools and understand new behavioral expectations is critical. The course outlines key learning outcomes, including managing your digital persona, collaborating safely online, choosing appropriate digital tools, respecting communication norms, running effective hybrid meetings, and managing files. Engagement with the material required the stated amount of time, and the certificate of participation was promptly issued upon conclusion.
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