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Agents and Workflows

via OpenAI Academy

Overview

AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off
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As AI systems become more capable, knowing how to direct, review, and improve their work becomes increasingly important. In this course, you'll learn how to work with agents by providing context, defining outputs, setting boundaries, reviewing results, and improving workflows over time.

You'll need to download this file to use as you work through this course.

Duration: ~90 minutes
Format: Self-paced
Level: Intermediate
Certificate: Course completion certificate

Built by OpenAI

Developed with the teams building OpenAI's models and products, this course combines product guidance, research, safety expertise, and workplace practice.

Who this course for

This course is designed for learners who are comfortable using AI for individual tasks and workflows and want to explore more structured, agent-assisted work.

We recommend completing AI Foundations and Applied AI Foundations first.

What you'll need

  • A ChatGPT account
  • Access to agent capabilities
  • A real work task to practice on
  • 90 minutes of uninterrupted time

You'll leave with

  • A practical understanding of how AI works
  • Stronger habits for prompting, context, and review
  • An improved version of a real task you perform regularly
  • A course completion certificate

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