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Microsoft

Support operational excellence and readiness using Microsoft Intune

Microsoft via Microsoft Learn

Overview

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  • Access, customize, and share Microsoft Intune reports, workbooks, and dashboards to deliver actionable operational insights across your organization.

    By the end of this module, you'll be able to:

    • Describe the categories of built-in Intune reports and their intended scope
    • Customize Intune report columns, filters, and saved views for actionable insights
    • Build and share workbooks and dashboards using Azure Monitor and the Intune admin center
    • Export, schedule, and securely share Intune reporting data with stakeholders
  • Configure role-based access control, scope tags, role assignments, and auditing to delegate Microsoft Intune administration safely across your organization.

    By the end of this module, you'll be able to:

    • Describe how Microsoft Intune RBAC and scope tags partition admin permissions and visibility
    • Choose between direct and group-based role assignments for multi-admin environments
    • Configure scope tags and role assignments to delegate regional or business-unit administration
    • Audit admin actions and export Intune audit logs for monitoring and compliance
    • Detect and respond to configuration drift using audit logs and Azure Monitor alerts
  • Monitor Microsoft Intune tenant health, configure proactive alerts, use built-in support tools, and document changes to maintain operational readiness.

    By the end of this module, you'll be able to:

    • Monitor Microsoft Intune tenant health and interpret service communications
    • Configure alerts and notifications for device compliance, system events, and service health
    • Use Intune support tools and troubleshoot service-related issues effectively
    • Document tenant changes and establish operational baselines to detect configuration drift

Syllabus

  • Implement reporting and data visibility using Microsoft Intune
    • Introduction
    • Understand built-in reporting options in Microsoft Intune
    • Customize Intune reports and filters for actionable insights
    • Use Microsoft Intune workbooks and dashboards
    • Export, schedule, and share reporting data securely
    • Knowledge check
    • Summary
  • Apply RBAC and admin delegation in Microsoft Intune
    • Introduction
    • Understand RBAC and scope tags in Microsoft Intune
    • Assign roles and permissions for multi-admin environments
    • Configure scoped administration for regional or business unit separation
    • Audit admin actions and monitor configuration changes
    • Knowledge check
    • Summary
  • Maintain tenant health and support readiness
    • Introduction
    • Monitor tenant health and Intune service communications
    • Configure alerts and notifications in Microsoft Intune
    • Use support tools and troubleshoot service-related issues
    • Document tenant changes and establish operational baselines
    • Knowledge check
    • Summary

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