- This module explains the process of obtaining a training environment that you'll use for all subsequent modules in this learning path for Microsoft for Healthcare.
This module explains the following concepts:
- Dependencies of Microsoft for Healthcare
- Set up trial licenses for dependent products and create users with least privilege roles to execute the tasks.
- Set up trial licenses for Microsoft for Healthcare
- Configure the environment to deploy Microsoft for Healthcare
- How to assign security roles
- Discover how healthcare organizations can use Azure AI Health Bot to build and deploy AI-powered, compliant, conversational healthcare experiences at scale with Microsoft for Healthcare.
This module explains how to:
- Set up Azure AI Health Bot.
- Set up Omnichannel for Customer Service live chat.
- Embed Azure AI Health Bot in a Power Apps portal.
- Extend Azure AI Health Bot with custom scenarios.
- Set up and navigate the Patient Access portal for easy patient data access and appointment scheduling in Microsoft Cloud for Healthcare.
In this module, you'll:
- Set up and navigate the Patient Access portal.
- Create and set up agent scripts to show in the Productivity pane.
- Create and set up knowledge articles.
- Experience an escalation scenario from the Healthcare Patient Portal through Microsoft Azure Health Bot into Patient Service Center.
- Learn how to set up Microsoft Teams for virtual visits and utilize the entire meetings platform for scheduling and managing virtual visits.
After you complete this module, you'll be able to:
- Set up virtual visits in Microsoft for Healthcare
- Set up Microsoft Teams for virtual visits
- Schedule a virtual visit in the Patient Portal
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Syllabus
- Microsoft for Healthcare training environment preparation
- Introduction
- Create a Microsoft 365 tenant
- Obtain other trial licenses
- Configure environment
- Assign security roles
- Check your knowledge
- Summary
- Azure AI Health Bot in Microsoft for Healthcare
- Introduction
- Set up Azure AI Health Bot
- Set up Omnichannel for Customer Service live chat
- Embed Azure AI Health Bot in the Power Apps portal
- Extend Azure AI Health Bot with custom scenarios
- Check your knowledge
- Summary
- Enable patients to access the Patient Access portal
- Introduction
- Exercise - Set up and navigate the Patient Access portal
- Exercise - Create and set up agent scripts
- Exercise - Create and manage knowledge articles
- Exercise - Experience escalation into Patient Service Center
- Check your knowledge
- Summary
- Virtual visits in Microsoft for Healthcare
- Introduction
- Configure Microsoft for Healthcare for virtual visits
- Configure Microsoft Teams for virtual visits
- Schedule a virtual visit
- Check your knowledge
- Summary