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- Prepare a Microsoft 365 tenant for a new division by understanding its foundations, delegating administration, verifying a custom domain, configuring branding, and choosing organization settings.
After completing this module, you can:
- Describe the Microsoft 365 tenant and how it's provisioned.
- Assign least-privilege administrator roles for tenant management tasks.
- Add and verify a custom domain for Microsoft 365 services.
- Configure organization branding in the Microsoft 365 admin center and Microsoft Entra sign-in experience.
- Navigate organization information and data locations, and configure organizational settings for privacy, service defaults, release preferences, and notification senders.
- Assign Microsoft 365 licenses at scale, troubleshoot assignment issues, and distinguish product access, maker permissions, and pay-as-you-go funding for AI services.
After completing this module, you can:
- Assign and manage Microsoft 365 licenses directly or through groups, including enabling and disabling service plans within a license.
- Verify license assignments and troubleshoot nested-group limitations, disabled service plans, usage locations, and insufficient licenses.
- Choose the product entitlement, maker permissions, and funding model for Microsoft 365 Copilot, Microsoft Copilot Chat, Copilot Studio, or Agent 365.
- Describe how Microsoft 365 billing is structured, including billing accounts, billing profiles, invoices, and self-service purchases.
- Configure a pay-as-you-go billing policy that links an Azure subscription to a metered AI service for a specific group.
- Assign the least-privileged administrator role for a given licensing or billing task.
- Configure Microsoft 365 Backup, monitor service health and network connectivity—including Microsoft Copilot's WebSocket requirements—and use usage reports and Adoption Score to keep a Microsoft 365 tenant resilient, current, and continuously improving.
After completing this module, you can:
- Configure Microsoft 365 Backup policies and select recovery options for OneDrive, SharePoint, and Exchange.
- Monitor service health and configure incident/advisory notifications.
- Diagnose and resolve network connectivity issues—including Microsoft Copilot's WebSocket requirement—affecting Microsoft 365 experiences.
- Interpret Microsoft 365 usage reports and Adoption Score categories, including AI Adoption, to identify and guide organizational improvement actions.
- Describe the client- and endpoint-management surfaces a Microsoft 365 administrator coordinates with—Microsoft 365 Apps update channels, Microsoft Defender for Endpoint, and Microsoft Intune—and how endpoint management relates to authentication, identity, and access.
- Create and manage user and shared mailboxes with the right conversion, permissions, sizing, and licensing decisions; understand conceptual Exchange Online mail routing; configure Teams channels; and verify transcript-grounded Microsoft Copilot meeting behavior.
After completing this module, you can:
- Create and manage user and shared mailboxes, including permissions, sizing, and licensing requirements.
- Create and manage teams, channels, owners, and members.
- Configure Microsoft Copilot in Teams meetings, including transcription requirements.
- Describe how mail routes through Exchange Online, including accepted domains and connectors at a conceptual level.
- Configure SharePoint sites, permissions, and sharing settings, apply Restricted Content Discovery and Restricted Access Control, and explain how legacy Restricted SharePoint Search affects organization-wide discovery.
After completing this module, you can:
- Create and manage SharePoint sites, including site permissions (owners, members, and visitors; permission levels; and site sharing).
- Configure SharePoint and OneDrive external sharing settings that set the governance ceiling for what Microsoft Copilot can surface.
- Identify overshared or high-risk SharePoint content using data access governance reports.
- Apply Restricted Content Discovery and Restricted Access Control, and explain how legacy Restricted SharePoint Search affects organization-wide discovery.
- Select the appropriate content-governance control based on a given oversharing or discoverability requirement.
