Overview
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Understand the structure and techniques used in Machine Learning, Text Mining, and Decision Science for Marketing. Explore the fascinating world of Machine Learning and its transformative applications in marketing. Explain how analytics and decision science approaches for marketing can enhance the quality of marketing decision-making. Foundation in digital marketing analytics to understand the consumer journey, intent, and activity on your business website.
Syllabus
- Course 1: Supervised Learning and Its Applications in Marketing
- Course 2: Unsupervised Learning and Its Applications in Marketing
- Course 3: Introduction to Decision Science for Marketing
- Course 4: Text Mining for Marketing
- Course 5: Digital Marketing Analytics
Courses
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Turn customer conversations into marketing insights with Text Mining for Marketing. If you work in marketing and want to make more data-driven decisions, this course will help you understand how to extract meaningful insights from customer reviews, social media posts, feedback, news, and other unstructured text data. You’ll learn how text mining, sentiment analysis, topic modelling, natural language processing (NLP), named entity recognition, text classification, topic clustering, and predictive analysis can reveal customer preferences, emerging trends, competitor insights, and brand sentiment. Explore how these techniques can support customer segmentation, customer acquisition and retention, personalised marketing, brand reputation management, competitive analysis, and campaign optimisation. The course also examines the practical challenges of text mining, including data quality, accuracy, context, privacy, ethics, cost, and technical expertise. You’ll discover how machine learning and AI are shaping the future of text analytics and how text mining can integrate with CRM systems, marketing automation, analytics platforms, and social media monitoring tools. Whether you’re a marketing professional, aspiring marketer, business learner, or analytics-focused professional, this course will help you turn large volumes of customer-generated text into actionable insights and make more informed marketing decisions.
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Want to turn digital marketing data into smarter decisions, stronger campaigns, and measurable business results? This course is designed for aspiring and practising digital marketers, marketing professionals, business owners, and learners who want to build practical skills in digital marketing analytics, SEO, search engine advertising, social media, and data-driven marketing strategy. Explore the complete digital customer journey and learn how businesses use digital channels to attract, engage, and convert customers. You’ll develop skills in digital marketing planning, display advertising, programmatic advertising, social media marketing, Google Ads, search engine optimisation (SEO), web analytics, and customer acquisition. You’ll also learn how to interpret key analytics, apply attribution models, and use an impact matrix to turn data into actionable marketing plans. Go beyond traditional digital marketing and explore emerging technologies, including AI in advertising, chatbots, voice search, virtual and augmented reality, beacon technology, micro-moment marketing, and blockchain-based digital advertising. By the end of the course, you’ll be better equipped to evaluate digital performance, improve website visibility, optimise campaigns, understand customer behaviour, and make more informed, data-driven marketing decisions. Build the digital marketing analytics skills you need to navigate an increasingly data-driven marketing landscape.
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Welcome to the Supervised Learning and Its Applications in Marketing course! Supervised learning is the process of making an algorithm to learn to map an input to a particular output. Supervised learning algorithms can help make predictions for new unseen data. In this course, you will use the Python programming language, which is an effective tool for machine learning applications. You will be introduced to the supervised learning techniques: regression and classification. The course will focus on the applications of these techniques in the domain of marketing. With the growing amount of data and applications of machine learning in marketing, we can easily find examples of the usage of machine learning in marketing efforts. Companies are starting to use machine learning to better understand customer behaviors and identify different customer segments based on their activity patterns. Many organizations also use machine learning to predict future customer behaviors, such as what items they are likely to purchase, which websites they are likely to visit, and who are likely to churn. With endless use cases of machine learning for marketing, companies of all sizes can benefit from using machine learning for their marketing efforts. To succeed in this course, you should have a basic understanding of Python. You will also need certain software requirements, including an Anaconda navigator.
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Turn complex marketing data into actionable customer insights with Unsupervised Learning and Its Applications in Marketing. This practical course helps you learn how machine learning can uncover hidden patterns, identify customer segments, detect anomalies, and support smarter, data-driven marketing decisions. You’ll build hands-on skills with Python and unsupervised learning algorithms, including clustering techniques such as k-means, hierarchical clustering, and DBSCAN. Explore customer segmentation, dimensionality reduction, anomaly detection, autoencoders, and association learning to solve real-world marketing problems. You’ll also discover how semi-supervised learning and recommender systems can help you make better use of large amounts of data. Whether you’re looking to strengthen your marketing analytics, machine learning, Python, or data science skills, this course gives you practical opportunities to apply techniques to marketing datasets and interpret the results. Learn to segment customers, simplify high-dimensional data, identify unusual behavior, uncover purchasing patterns, and build personalized recommendations. Enroll now to develop practical unsupervised learning skills and turn marketing data into insights that can drive better decisions and business growth.
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What if you could use customer data to make smarter marketing decisions, predict customer behaviour, and create more valuable customer relationships? Introduction to Decision Science for Marketing helps you move beyond one-size-fits-all marketing by showing you how predictive analytics, customer data, and decision science can inform real-world marketing strategies. Designed for marketers, business professionals, and aspiring predictive marketers, this course focuses on the business thinking behind data-driven marketing—so you can build confidence without needing advanced mathematical skills. You’ll learn how predictive analytics works, how to build accurate customer profiles, and how to use customer lifetime value to make better acquisition, retention, and engagement decisions. Explore value-based marketing, likelihood-to-buy and likelihood-to-engage models, personalised recommendations, customer personas, remarketing, look-alike targeting, customer retention, churn management, and predictive marketing technology. You’ll also develop a practical understanding of customer data integration, predictive intelligence, campaign automation, marketing technology, and the ethical use of customer data. Build a predictive marketing mindset and learn to turn customer insights into more relevant, effective, and value-driven marketing decisions. Enrol now and start building the skills to thrive in data-driven marketing.
Taught by
Ambica Ghai , Dr. Janardan Krishna Yadav and Prof. Lalit Pankaj