ServiceNow IT Leadership Professional Certificate

IT leaders require technical skills and a strong understanding of managing projects, processes, and teams. Whether you're a new IT leader or an existing one, these courses will provide you with a solid foundation to create an effective IT strategy. Complete the courses, pass the final exam, and earn your certificate.
This certificate is endorsed by ServiceNow, a renowned leader in digitizing and automating processes. RiseUp with ServiceNow supports the evolving talent needs in the ServiceNow ecosystem. Continue your learning experience by exploring Career Journeys.

Syllabus

Courses under this program:
Course 1: Succeeding as a First-Time Tech Manager
-Learn the secrets of being a great manager in the fast-paced, high-stakes world of tech while leveraging emerging tech like GenAI.

Course 2: Program Management for IT Professionals
-In this course, learn how to successfully manage a large program of IT projects—from the planning stages to its release—by learning the foundation of program management.

Course 3: Introduction to IT Architecture
-Learn the basics of IT architecture, including the latest advances and how IT architecture underpins the operation of your organization.

Course 4: Creating Your IT Strategy
-Learn a step-by-step process for creating your organization's IT strategy.

Courses

0 reviews
2 hours 32 minutes
View details

Successfully manage large IT projects—from the planning stages to a project's release—by learning the basics of program management.
0 reviews
46 minutes
View details

Learn a step-by-step process for creating your organization's IT strategy.
0 reviews
2 hours
View details

Explore the fundamentals of IT architecture. Instructor Ed Liberman defines the role of IT architecture and addresses challenges organizations face when implementing it.
0 reviews
44 minutes
View details

Discover strategies to succeed as a leader in tech. Find out how to build the right team, create team goals, communicate technical information, and effectively lead a global team.