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LinkedIn Learning

RPA, AI, and Cognitive Tech for Leaders

via LinkedIn Learning

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Overview

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Learn what C-suite executives need to know to navigate the digital operations landscape, filter out the noise, and digitize their organization using RPA, ML, analytics, and AI.

Syllabus

Introduction
  • Your digital ops journey
  • The imperative of the digital-era executive
  • My discussion with a CEO
1. The Technology Landscape
  • Software is eating the world—of work
  • The digital operations landscape
  • Piecing it all together with Legos
  • Playing with AI Legos
2. Use Cases
  • Where is digital ops?
  • Front-office use cases
  • Back-office use cases
  • The whole digital operation
3. The Top-Down Mandate for Change
  • The need for a strong, top-down mandate
  • Examples of top-down mandates
  • How to draft your top-down mandate
  • Examples of successful outcomes
4. Tips from the Trenches
  • Benefits: ROP portfolio
  • Invest reasonably
  • The DIY fallacy
  • Labor stays, and so do bots
  • Managing AI expectations
Conclusion
  • Next steps

Taught by

Ian Barkin

Reviews

4.7 rating at LinkedIn Learning based on 1501 ratings

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