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Learn how to plan, lead, and facilitate Lean Six Sigma Work-Outs, Kaizen, or rapid improvement events to achieve operational excellence.
Operational Excellence Work-Out and Kaizen Facilitator
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Overview
Syllabus
Introduction
- Why be a Work-Out or Kaizen facilitator?
- Lean Six Sigma Work-Out and Kaizen events
- When is Work-Out or Kaizen appropriate?
- Key questions in planning
- Purpose and scope of a Work-Out or Kaizen event
- Deliverables of a Work-Out or Kaizen event
- Who to invite to a Work-Out or Kaizen event
- Where and when for a Work-Out or Kaizen event
- Agenda of a Work-Out or Kaizen event
- Value stream mapping, part 1
- Value stream mapping, part 2
- Kaizen for streamlining and waste reduction
- Voice of the customer (VOC) Work-Out
- 5S Kaizen
- FMEA Work-Out
- Root-cause analysis Work-Out
- Solutions Work-Out
- Process metrics and control Work-Out
- Five pitfalls of Work-Out facilitation
Taught by
Richard Chua
