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LinkedIn Learning

Leadership through Feedback

via LinkedIn Learning

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Overview

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Learn the art of giving and receiving feedback, in order to be an effective leader and create a culture of open communication.

Syllabus

Introduction
  • Mastering the art of feedback
1. What Exactly Is Feedback?
  • What constitutes feedback?
  • What is effective feedback?
  • Why is feedback so important?
  • Why is feedback so difficult?
  • Informal vs. formal feedback
2. The Brain Science of Feedback
  • Getting to know the primitive brain
  • How brains learn
  • Wired to connect
3. Communication Patterns
  • What are communication patterns?
  • To excel, you must know your patterns
  • To excel, you must know others' patterns
4. Addressing Bias in Feedback
  • Addressing common biases
  • Giving feedback up, down, and across
  • Giving feedback cross-culturally
5. Building Strong Foundations
  • Establishing solid relationships
  • Three pillars of emotional intelligence
  • Being a fierce advocate
  • Building up trust
  • A strong sense of integrity
6. Giving Feedback
  • Do the prep work
  • How to structure the conversation
  • Follow-up and action plans
7. Receiving Feedback
  • The feedback decision tree
  • Give them a hand
  • Acknowledge understanding
Conclusion
  • The future of feedback

Taught by

Linda Croyle and Madecraft

Reviews

4.7 rating at LinkedIn Learning based on 3060 ratings

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