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LinkedIn Learning

Job Skills: Learning the Basics

via LinkedIn Learning

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Overview

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Master the basic job skills that any professional needs to succeed in the workforce. Learn skills like effective communication and decision-making—in two minutes or less!

Syllabus

1. Learning Basic Job Skills
  • Effective communication in customer service
  • Working on a team
  • Sending an email
  • How to ask questions at work
  • Communicating with confidence
  • Being punctual
  • Listening effectively
  • Setting goals
  • Communication skills for the phone
  • Decision making
  • Prioritizing work
  • Handling conflict

Taught by

LinkedIn Learning Staff Instructor

Reviews

4.7 rating at LinkedIn Learning based on 1541 ratings

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