Communicating Internally during Times of Uncertainty

Introduction

• Communicating internally during a crisis

1. Prioritize Employees During Times of Uncertainty

• Build trust through consistent communication
• Communicate with mindful transparency
• Communicate with empathy

2. Planning for Internal Communications

• Get clear on what you want to say
• Identify who communicates when
• Manage questions, reactions, and anxiety

3. Ongoing Communication to Employees

• Stay connected to your workforce
• The power of vulnerability
• Embedding internal communications into annual planning

Conclusion

• Encourage positive internal communication habits