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LinkedIn Learning

Analyzing VoIP Traffic with Wireshark

via LinkedIn Learning

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Overview

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Take an in-depth look at Voice over IP (VoIP) protocols and components, and discover how to troubleshoot VoIP calls.

Syllabus

Introduction
  • Understand and troubleshoot VoIP
  • Getting the most out of this course
1. VoIP Overview
  • Voice over IP (VoIP)
  • VoIP and Unified Communications (UC)
  • Digitizing a signal
  • VoIP components
2. Protocols
  • Protocols overview
  • TCP/IP
  • DHCP
  • Real-Time Transport Protocol
  • Real-Time Control Protocol
  • Skinny Client Control Protocol (SCCP)
3. Connecting Systems
  • Gateways and gatekeepers
  • Understanding MGCP and Megaco (H.248)
  • Session Initiation Protocol
  • H.323 family
  • Establishing an H.323 connection
  • Evaluating H.323
4. Network Operations
  • Performance overview
  • Quality of service
  • Domain Name System
  • Directory integration
  • Using STIR/SHAKEN to reduce robocalls
5. Wireshark Statistics
  • Dissecting a VoIP call
  • Evaluating call quality
  • Analyzing an RTP stream
  • Recognizing jitter

Taught by

Lisa Bock

Reviews

4.7 rating at LinkedIn Learning based on 439 ratings

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