This course provides clients and business partners with the necessary foundation to use the Self Service Tool (Platform 2.0). Topics include, certificates, API Tester, DB Query Tool, CDT, server configuration, performance monitoring, firewall policies, and queue management.
You can earn the Next Generation Platform for IBM Sterling OMoC Using the Self Service Tool Badge. To earn the badge, you must complete all of the required activities and take and pass the 25-question quiz and pass by getting 80% of the questions correct.