In this course, you’ll learn how z/OS Workload Manager (WLM) uses goal-oriented resource management to align system performance with business needs. You’ll explore how service definitions are built, including key elements like service classes, goals, and importance levels, and how those definitions shape system behavior. You’ll also learn how workloads are classified and why accurate classification is essential to meeting performance objectives. As you progress, you’ll develop an understanding of how to interpret WLM metrics like the Performance Index and recognize when workloads are not meeting expectations. The course includes hands-on labs using both the WLM ISPF application and the z/OSMF Workload Management task, giving you practical experience working with WLM policies in both interfaces. By the end of this course, you’ll have the foundational knowledge and practical insight needed to understand, navigate, and support WLM on z/OS systems.
