Learn how to use Event Manager to request, manage, and deliver TechZone workshops. This course introduces Event Manager capabilities, Workshop Supported environments, and the end-to-end workshop lifecycle. You'll learn how to submit workshop requests, track approvals, manage deployments, assign attendee access, monitor environments, and support participants using the Instructor and Student Pages. By the end of the course, you'll be equipped to successfully plan, deliver, and manage workshops in TechZone.
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Syllabus
After completing this course, you will be able to:
- Describe the purpose, access model, and key capabilities of Event Manager.
- Identify Workshop Supported environments and understand eligibility requirements.
- Locate Workshop Supported environments in the TechZone catalog.
- Create and submit workshop requests and track them through the approval process.
- Apply best practices for successful workshop provisioning and delivery.
- Use the Instructor Page to manage files, deployments, participant access, and workshop operations.
- Monitor workshop environments and deployment activity before and during delivery.
- Navigate the Student Page and understand the attendee experience.
- Support participants throughout the workshop lifecycle using Event Manager tools.